Careers: Tattooed Retail Manager

We chat to 33-year-old Natasha Janzemin, Retail Manager for MAC Cosmetics based in London, about her love for cosmetics, the freedom she has at work to explore her creativity through her style and tattoos…

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How old were you when you got your first tattoo? I was 17 when I got my first tattoo at a shop in Fulham. I went on my lunch break from college and got a compass star, naturally on the lower spine!

What drew you to tattoos, did anyone influence you? For as long as I can remember I have loved alternative styling and the darker styles of fashion and lifestyle. I saw Cher in her ‘If I could turn back time’ video with her mesh body stocking and the tattoo on her behind and it definitely gave me food for thought! Also, my grandad had a few tattoos, I was so intrigued as a child by them. The twist is that he was Iranian so having them was very rare. He had his hands tattooed and his forearms and I just loved them. He had a heart with a serrated edge surrounding it on his hand which I always remember.

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Can you tell us about some your tattoos? I tend to have work done based on my mood like my Danielle Rose piece of a woman putting her red lipstick on. It’s a very feminine and dark, all rolled into one. Or when I researching and really immersing myself in John Willie imagery I had my bullet bra tattoo done and when I had green hair, I saw a flash piece for Halloween of a green haired witch on broomstick years ago by the lovely rose Whitaker which I had to have! This has cemented a firm friendship between us! Also my ornate dagger between my breasts on my sternum done by the insanely talented Clara Sinclair, combining again softness with an edge. Right now, I’m in to a lot of esoterica and also medieval oddities. I recently have a mace on my arm as well as creepy doorway, almost something you would see Nosforatu peeking out off! The next one I have planned is the hanging man tarot card. Adam ruff at parliament always gets it right!

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How did you get into your current role? Working for MAC has been and continues to be an amazing journey! I worked damn hard to get where I am coupled with respecting my colleagues and customers alike. I started as a supervisor and worked my up to my current role as retail manager of my Camden store. Working for a brand where you can be yourself, where actually, being yourself is celebrated is an amazing feeling to have! You do your best work when you’re being yourself!

Did you have to study or get any qualifications or have you worked your way up? I’ve worked in retail management for years. Since I was 17 I’ve been running stores and I’ve worked in a fair few brands for the past 16 years. I’ve always loved cosmetics, in fact been obsessed with them and creating and executing looks! I believe in hard work and that’s exactly what I’ve done to grow in my retail career. I’ve never trained in retail management but just got stuck in and learned from my mistakes and moved forward.

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What is a typical day like? A typical day for me is never the same twice! I have a great team of people I work with who all bring a lot of fun, creativity and personality to my everyday working life. I do the normal setting up of the store, organising and then see where I’m needed. I may be office based some days or on others, working the floor with my team, interacting and making customers happy through make up and having a good time with each other. It’s amazing to work with such a talented bunch of individuals and so great to be able to create looks and introduce products to our customers to make them feel amazing!

How do you dress for work? Do you show off your tattoos? How would you describe your style? For work we have an all black dress code which is great for me! I dress how I feel for the day. My tattoos are exposed depending on the weather really.  It’s great working for a company who don’t see tattoos as a barrier to executing your job successfully. I wear black all the time and I alternate between Doc Martens and Vans for my feet. Some would say slightly goth but I just dress in what I feel comfortable in!

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Do you find in retail people react more to your tattoos? I find that people are definitely drawn to me because of my tattoos. Where I work in Camden, a lot of tourists come in and ask about them. I think a lot of people are intrigued about body art if they haven’t got anything and working in retail makes it more accessible for them to ask questions rather than someone they may see on the street.

Do you have any advice to other people considering their careers when getting tattooed? The only advice I could give is maybe to start getting pieces in areas where you can cover them until you decide on a career. Unfortunately some career paths will be obstructed by visible work, although I do feel more and more leniency is being displayed in more traditional careers nowadays for visible work . Now I have a career with a great brand who accept and celebrate art and individuality, if I took the plunge and got something more visible it wouldn’t be a problem but just add to the diversity in image we have here!